Frequently Asked Questions
Everything you need to know about your Barker Shoes experience, from artisanal craftsmanship to shipping and returns.
How do I determine the correct shoe size?
Barker Shoes typically follow standard UK sizing. We provide a detailed size guide on each product page, including conversions for US and EU sizes, as well as width fitting information (F for standard, G for wide) to ensure a perfect fit.
What is the expected delivery time for my order?
Domestic orders are usually processed within 24 hours and delivered within 3-5 business days. International shipping varies by location but generally takes 7-10 business days via our premium courier partners.
Can Barker shoes be repaired or resoled?
Yes. Since most of our footwear is Goodyear Welted, they are designed to be fully refurbished. We offer an official refurbishment service where our craftsmen will replace the soles and heels using original factory components.
What is your return policy for online purchases?
We offer a 28-day return policy for all unworn items in their original packaging. Please ensure you try your shoes on a carpeted surface to avoid marking the soles, as damaged or worn soles cannot be accepted for a refund.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also support digital wallets like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
How should I care for my leather shoes?
To maintain the longevity of your shoes, we recommend using high-quality wax polish, cedar shoe trees to maintain shape, and a shoehorn to protect the heel stiffener. Avoid wearing the same pair on consecutive days to allow the leather to dry.